health information Archives - IST Clinic
Read on to see responses from the IST Clinic team to Frequently Asked Questions about COVID-19. Download the below document to have these FAQs in PDF form.
How does testing for COVID-19 work?
Testing for COVID-19 will only be done in discussion with one of the IST Medical Doctors and with the agreement of the patient. The IST Clinic has been officially recognized by the Ministry of Health (MoH) as a testing facility. Testing can, therefore, be done safely at the IST Clinic’s COVID-19 facility. IST Clinic staff will administer the test, which is a swab of the throat and nose. Samples will then be sent to a Government laboratory for analysis. Results typically take 24 hours. The Clinic will also administer blood tests to check for other possible infections, such as malaria, that require medical care. Testing can only be done by prior appointment.
If I am positive for COVID-19, what are my options for health care?
It is important to remember that an estimated 80% of patients with COVID-19 do not develop symptoms that require urgent medical care. The Clinic staff will assess your risk of developing a serious infection, including underlying conditions, and can conduct lab tests to monitor if the infection is developing in a more serious way and to identify any complications. For patients with mild symptoms, we advise self-isolation at home for 14 days. The IST Clinic will monitor your progress through regular phone calls and follow-up visits if necessary. For patients with complications or co-infection with another disease (e.g. malaria), we advise care in the IST Clinic’s special facility, including medical observation, providing an IV drip and treatment for co-infections if necessary. We will check the oxygen saturation levels of COVID-19 patients as that is a reliable indicator of the severity of illness. If oxygen saturation levels are too low, the patient will be given oxygen and monitored for improvement. If a patient requires longer than 1-2 days of medical observation and needs a constant oxygen supply, we will need to refer the patient to Aga Khan Hospital or another hospital.
Please note: The IST Clinic has been in close contact with the Ministry of Health over the past weeks to discuss the best possible testing and treatment options for IST Clinic patients, and following a recent inspection visit by Ministry of Health officials we hope to provide more information soon. The worldwide and Tanzanian COVID-19 situation is constantly evolving and, therefore, it is important to check the IST Clinic website and Facebook page for updates on testing and treatment protocols in Tanzania and the IST Clinic
I have a fever. What should I do?
Fever is a symptom of COVID-19, but also of malaria, dengue and other infections. Malaria and dengue are common in the rainy season and require urgent medical care. If you have a fever, it is important to contact the IST Clinic for a correct diagnosis and necessary treatment.
I am unable to come to the IST Clinic. What should I do?
The IST Clinic is offering house visits for those who are unable to visit the Clinic in person. This service includes a lab technician to take blood tests. Contact the Clinic to arrange a house visit. As addresses can be difficult to locate in Dar es Salaam, it would be appreciated if you can send a car with driver to transport Clinic staff to and from your home.
How has the IST Clinic prepared for COVID-19?
The IST Clinic is very well prepared and has put the following measures in place:
- To reduce the risk of exposure to COVID-19 for our patients and staff, suspected COVID-19 patients are being evaluated and treated in a purpose-built facility adjacent to the Clinic. NonCOVID-19 patients can visit the Clinic as usual. Upon arrival at the Clinic, trained volunteers will provide you with instructions on where to go.
- We are offering house visits for those who are unable to visit the Clinic in person.
- All normal IST Clinic services are ongoing, including laboratory and pharmacy services.
- The IST Clinic is following medical guidelines and protocols for COVID-19 from the Tanzania Ministry of Health, which are based on experiences and expertise from China and Europe, and we are constantly updating our medical knowledge to ensure the best care.
- The Clinic has a good supply of oxygen. If a patient is likely to need a constant oxygen supply for several days, the patient will be need to be referred to Aga Khan Hospital for admission.
Where can I find advice on how to self-isolate at home?
Advice on how to self-isolate at home can be found at: https://www.istclinic.com/covid-19-advice-on-self-isolating-at-home/
I have a question about COVID-19. What should I do?
Check the IST Clinic website and Facebook page for updates. You can also contact the IST Clinic by email or phone. A phone consultation with one of the medical doctors can be booked with the reception staff. For a phone consultation, you will be charged a small fee ($20 for members, $30 non-members).
Telephone: 0784-783393 0688-783393 0718-783393 0782-783393
Please download the document below for information about:
- How to contact the IST Clinic if you have COVID-19 symptoms
- Further information about COVID-19
- How to protect yourself and others
HOW TO CONTACT THE CLINIC IF YOU HAVE COVID-19 SYMPTOMS
For COVID-19 related concerns
Telephone: 0784-783393 0688-783393 0718-783393 0782-783393
For non COVID-19 related appointments
Please note that all normal medical services of the IST Clinic, including laboratory and pharmacy services, will continue within the IST Clinic under strict preventive conditions. All COVID-19 services will be in a separate custom-built facility next to the IST Clinic in order to facilitate ongoing safe routine and emergency treatment within the IST Clinic.
Ebola has become a recent major health concern in West Africa. Fortunately there has been no spread to east Africa and there are no conformed reports of bola infections in Tanzania. In case of fever or other health symptoms following a recent visit to one of the Ebola affected West African countries please call the clinic in advance and pass on this information so that one of the medical practitioners can assess your risk and advise how to proceed.
Recently we have been receiving many inquiries related to a national eradication programme of Lymphatic Filariasis ( LF), a chronic condition that can result in Elephantiasis. This is an advanced stage of the illness whereby body parts such as the limbs and the genitals can become irreversibly swollen due to disturbed drainage of the lymph vessels in the skin.
Culture shock is brought on by the anxiety that results from losing all our familiar signs and symbols of social intercourse. These signs or cues include the thousand and one ways in which we orient ourselves to the situations of everyday life: when to shake hands and what to say when we meet people, how to give orders, when to take statements seriously or not. These cues, which may be words, gestures, facial expressions, customs or norms, are acquired by all of us in the course of growing up and are as much a part of culture as the language we speak or the belief we accept. All of us depend for our peace of mind and our efficiency on hundreds of these cues, most of which we are not consciously aware of.
Emergencies and evacuation
The IST Clinic can assist in medical emergency situations as well as medical evacuations.
For emergency transport and ambulance services the IST Clinic works closely with Knight Support Paramedic Ambulances Service, based in Dar es Salaam and Arusha.