how does operations management provide for competitive advantage

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These may be tangible assets such as physical capital, brand names or fewer tangible assets, such as organisational routines and capabilities. DFMA is used as the basis for concurrent engineering studies to provide guidance to the design team in simplifying the product structure, to reduce manufacturing and assembly costs, and to quantify improvements. 2.2 Operation Techniques Leading to Competitive Advantage. ABC classification is the one very popular method of inventory classification based on PARETO’s Principle. 6) Know-how: This deals with the trend of decreasing product lifecycles. Make-or-buy decisions usually arise when a firm that has developed a product or part—or significantly modified a product or part—is having trouble with current suppliers, or has diminishing capacity or changing demand. Thus, quality is clearly viewed as a main source of competitive advantage, by meeting customer requirements. Assuring the validity and reliability of the measures required supporting literature to validate the scales which were used to operationalise the research constructs. As previously discussed, the operations manager decides what processes exist within the organisation. The Cambrian Conservatory and window world (CCWW), a Swansea based double-glazing company will be the main source of study. • Process flexibility: the ability of a manufacturing system to process a given set of components with different processes, operations sequence and materials [38]. 289-328. In this context, [65] identify the existence of strong relationships between competitive strategy and manufacturing strategy. A. Sethi and S. Sethi, “Flexibility in Manufacturing: A Survey,” International Journal of Flexible Manufacturing Systems, Vol. Positional: a status-defining position that leads to better company performance. J. Reference [6] suggests that competitive advantage is achieved by the competetiveness of the supply chain, which means “meeting end customer demand through supplying what is needed in the form it is needed, when it is needed, at a competitive cost”. Hair, R. Anderson, R. Tatham and W. Black, “Multivariate Data Analysis,” 5th Edition, Prentice-Hall, Upper Saddle River, 1998. Cambrian are limited in their response to market demands and cost competitiveness by their suppliers. 259-266. The results are presented in Tables 6-8. With the passage of time these techniques are now learnt and implemented by all Business houses. In manufacturing strategy, therefore, quality is associated with both conformance to specifications and critical customer expectations [50]. A solution to both can be a proper management of the inventory which also falls in the gambit of Operation Management. Marketing proficiencies allow an organisation to identify its customers and visualise its opportunities, and it is the organisations technical capability that serves the customers through technologies and operating processes.

7, 2007, pp. 101-109. 419-445. These are called the inventory quality categories. Pareto rule states that the major chunk of the capital is blocked with small percentage of inventory. Cost cutting is not the only reason for TQM, the philosophy behind it agrees with the basic marketing concept. There is large amount of money that is stuck in the working capital and requires to be released so that profitable opportunities can be reaped out of it. Table 5. The hypotheses are consistent with the objective of the research, which is concerned with predicting the relationships between competitive priorities and competitive advantage in Jordanian manufacturing firms. It is based on an organisations competence and skill in conducting business activities, including: *The ability to identify market opportunities, *speed of action and response in the marketplace. However, it has been argued that there is a link between quality and each of the two competitive strategies: cost leadership and differentiation. 6, 2000, pp. 537-556. We have received your request for getting a sample.Please choose the access option you need: With a 24-hour delay (you will have to wait for 24 hours) due to heavy workload and high demand - for free, Choose an optimal rate and be sure to get the unlimited number of samples immediately without having to wait in the waiting list, Using our plagiarism checker for free you will receive the requested result within 3 hours directly to your email. 2) Cost: The ability to manage effectively production cost, including its related aspects such as overhead and inventory, and value-added. After normalization the norms are devised. Representatives go on sales leads with a laptop equipped with precise quoting software which produces an accurate, visual display of the product.

49, No.

The practice of applying DFMA is to identify, quantify and eliminate waste or inefficiency in a product design. 3) Delivery which is considered a time-based issue.

The organisation must supply the consumer with quality products at competitive prices. A. Lockett, S. Thompson and U. Morgenstern, “The Development of the Resource-Based View of the Firm: A Critical Appraisal,” International Journal of Management Reviews, Vol. It is interesting to note also that the four competitive priorities (flexibility, cost, quality and delivery) exist in most of the industries covered in the sample.

C. Reeves and D. Bednar, “Defining Quality: Alternatives and Implications,” Academy of Management Review, Vol. References [28-30] agree on the importance of flexibility in coping with uncertainty.

Operations managers do this by using suitable techniques and strategies. H. Corrêa, “The Links between Uncertainty, Variability of Outputs and Flexibility in Manufacturing Systems,” Ph.D. Thesis, School of Industrial and Business Studies, University of Warwick, Warwick, 1992.

Reference [31] states that the definition of [27] consists of three main elements: The first element is “ability”, which gives flexibility the character of a potential.

As a new, separate company it can not afford to set up its own factory, the reliance with the Pembrokeshire based Cambrian Trade owned factory is a limiting factor. A population of 88 Jordanian manufacturing firms, registered on the Amman Stock Exchange, was targeted using a cross-sectional survey employing a questionnaire method of data collection. W. Deming, “Out of the Crisis,” Massachusetts Institute of Technology Centre for Advanced Engineering Study, Cambridge, 1986.

The Cambrian Conservatory and window world is used as an example of efficient operations management. Executive Summary. M. Helms, “Perspectives on Quality and Productivity for Competitive Advantage,” The TQM Magasine, Vol.

4, 1998, pp. There are good communications links between differing departments and all work is aimed at common goals. 9-20.

2, 2006, pp. The competitive advantage construct was measured using the scales and indices included in the work of [14], who used the following variables to determine level of competitiveness: market share, profits, returns, technological provision, financial management, quality of products/services, after-sales service, managers’ educational background, customer loyalty, supplier loyalty, location of establishment, employees’ commitment and loyalty, employees’ professional know-how and firm’s reputation. Or keeping the same output figure while reducing that of the input. 173-191. Operations managers must build relationships with others inter-organisationally (suppliers etc) and intra-organisationally (with colleagues through cross functional co-ordination).

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